kaia & more is sold exclusively at kaiaandmore.com. Be the first to know about new collections, restocks, and more by signing up for emails at the bottom of our website! <3

Orders are processed pending item availability and payment approval. During high volume periods, product availability may be subject to change while your order is being processed.

Most orders placed Monday through Friday will be processed and shipped in 2-3 business days.

Orders placed on Friday or over the weekend will start processing on Monday and ship in 2-3 business days.

Certain products may have longer processing times. These will be noted on the product and cart pages.

Items available for pre-order will be indicated on the product page with the anticipated ship date. Please note, once your order is placed, the full payment will be captured up front. If you wish to cancel your order before the ship date, you may do so by contacting Customer Service.

Once your order has been shipped, you will receive an e-mail notification containing the shipment tracking information.

Your order may arrive in several shipments. You will receive a separate e-mail notification for each shipment.

due to going viral on instagram, delivery time is currently around 7-10 days. for this we hugely apologize & thank you so much for your understanding!! <3

every order includes a 30-day money-back guarantee & free return shipping from anywhere.

all duties & taxes are included and covered by us.

Credit Cards
We accept Visa, MasterCard, and American Express cards. Payment is taken once your order has been shipped. (excluding pre-orders)

PayPal
When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review before clicking 'Pay Now'. Once this transaction is complete, you will then return to kaiaandmore.com

Klarna
Simply shop and proceed to checkout as usual. At checkout, choose Klarna as your payment method. You will then be directed to the Klarna website or app to register and provide payment details. If you already have a Klarna account, just log in to your Klarna account. Then complete your order.

Orders cannot be changed or updated once they are placed as they immediately start processing. However feel free to contact customer support and we're confident we will find a solution!

If you'd like to add another item to your order, please place a new order for the item.

We are usually unable to change or cancel an order after you've placed it.

It is possible that your order may be cancelled during high volume periods due to inventory selling out. If your order is cancelled, all charges will be automatically refunded. We recommend trying to place your order again or signing up for our waitlist for the sold out item.

To ensure your security, we take additional steps in verifying the details on your order. If you receive a cancellation notification, please contact Customer Service for more information.

Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed. However feel free to contact customer support and we're confident we will find a solution!

You can contact us through our contact page! We will be happy to assist you.