Häufig gestellte Fragen
Versand & Retouren
Ja, wir versenden international, derzeit jedoch nur in eine begrenzte Anzahl von Ländern. Bitte prüfen Sie an der Kasse, ob Ihr Land verfügbar ist!
PS: Weitere Länder folgen in Kürze! <33
You can track your order via the Shipment Notification E-mail(s), track your order page or the Account section on kaiaandmore.com. Please note that you may receive more than one Shipment Notification E-mail if item(s) from your order are shipping separately. If tracking information on the shipping carrier page for your order is not showing activity/movement for more than 5 business days, please contact Customer Service.
We know carrier issues and delays can happen. We find that some carriers may scan a package as “Delivered” when it is still out for delivery and will sometimes physically deliver the parcel within the next four business days. After 4 business days, if your order is showing as "Delivered” by the carrier, and you have still not located your package, and you have checked the area surrounding your delivery address please contact Customer Service for assistance. We are confident we will find a solution no matter what. If the carrier’s tracking link for your order is not showing activity or movement for more than 5 business days, please contact Customer Service to investigate.
yes, we ship internationally, however only to a limited amount of countries for now. please check at checkout wether your country is available!
p.s. more countries coming soon! <33
aufgrund der viralen Verbreitung auf Instagram beträgt die Lieferzeit derzeit etwa 7–10 Tage. Dafür entschuldigen wir uns vielmals und danken vielmals für Ihr Verständnis!! <3
Jede Bestellung beinhaltet eine 30-tägige Geld-zurück-Garantie und kostenlosen Rückversand von überall.
Sie können uns über unsere Kontaktseite kontaktieren! Wir helfen Ihnen gerne weiter.
You can contact us through our contact page! We will be happy to assist you.