Pre-order FAQ
we aim to be as transparent, authentic and honest as possible. we gathered the most asked questions about pre-orders, but incase you're looking for us to add more info here feel free to let our customer care team know! and we'll gladly add it!!
there widgets on all out of stock items, directly above the add-to-cart buttons!
you will also be informed about this via email after placing the order!
Feel free to always reach out to us here incase you're unsure
due to a problem with our fulfillment center, orders are currently delayed and the product is out of stock. we expect to resume shipping in mid-April.
thank you so much for your patience and support!
Yes, our money back guarantee only starts after you've received the product.
You can track your order anytime using the link below:
https://kaiaandmore.com/apps/track123
Tracking updates usually appear once your order has been dispatched.
This item is ready to ship. Orders are dispatched within 1–3 business days, while current stock lasts. Please note: the 1–3 business days refer to processing time only. Delivery time is added after dispatch and depends on the shipping destination.
no problem, feel free to contact our customer care team here
free shipping over 140€
30-day money-back guarantee
easy hassle-free returns
all customs & taxes included. no extra-cost.